COMPETÊNCIAS

Why choose RESPC?

Customer service

Procedural instruction

  • Unique and specialized work method
  • The language used is adequate and adjusted by our technicians concerning their interlocutors
  • Polite social communication is independent of the interlocutors
  • Teamwork

Regularization of bodily and material damages

The adaptability of work to pandemics, keeping the current flow of work

Updated computer system

  • Up-to-date information
  • Communications via portal
  • Adapted to the digital office (allows teleworking)
  • Data information security with data center hosting

Representation in court

Reliability of service to our customers

Independence / Rigor and Professionalism

Guarantee of stable teams

National and international coverage

Execution Quality

We are rigorous and methodical in the execution of processes

Team work

Multidisciplinary work teams at the service of our customers

Trained professionals

Academic (legal) and technical (Insurer) recognized by our clients

Legal representation

Representation of the legitimate interests of our clients

Reliability in the provision of services to our clients

Influencing customer satisfaction

Independence / Accuracy and Professionalism

In the search for the best solutions according to our client

Atendimento ao cliente

Instrução processual

  • Método de trabalho próprio e especializada
  • Linguagem utilizada, adequada e ajustada pelos nossos técnicos, face aos seus interlocutores
  • Saber estar independentemente dos interlocutores
  • Trabalho em equipa

Regularização de danos corporais e materiais

Adaptabilidade do trabalho às pandemias, mantendo o fluxo normalmente

Sistema informático atualizado

  • Informação atualizada no momento
  • Comunicações via portal
  • Adaptado ao escritório digital (permite o teletrabalho)
  • Segurança da informação dos dados com alojamento em datacenter

Garantia de equipas estáveis

De cobertura nacional e internacional

Qualidade de execução

Trabalho em equipa

Técnicos com formação

Académica (Jurídica) e técnica (Seguradora) reconhecida pelos nossos clientes

Representação em tribunal

Fiabilidade da prestação de serviço aos nossos clientes

Independência / Rigor e Profissionalismo

Fazemos parte do seu negócio

Why are we SPECIALISTS in Civil Liability?

  • We have been conducting civil liability cases for 22 years.
  • Specialized technicians with many years of experience.
  • Our teams have been stable for 22 years.
  • All claim advisors have technical and legal training (Lawyers and Jurists).
  • In all claims cases a legal opinion is provided, always pointing out a solution " path " for the specific case.
  • Use of Specialized Consultancy Services, whenever necessary and with previous agreement of the Insurer.
  • Definition of Liability.
  • Loss Adjustment
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